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Barbara Laubscher
200 Ford Rd 252
San Jose, Ca 95138
(408) 597-6403

Dedicated, customer-focused administrative professional offering significant experience in self-directed positions requiring effective support, secretarial and administrative abilities. Proven interpersonal communications and multi-tasking skills. Adaptable team player recognized for willingness to learn and teach newly acquired skills. Earned Technical Writing Certificate from San Jose Evergreen Community College October 2009 References can be found at http://www.linkedin.com/pub/1/b08/575
Skills and Proficiencies
Executive Administrative:

• People Soft maintaining Permissions, Roles, logical access controls, approval processes, and user profiles, data entry, record updates, reporting
• SAP new employee data entry, employee record updating, run scheduled and adhoc reports
• Multiple calendar maintenance – multiple time zones
• Meeting minutes
• Strong working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint
• All emails – primarily Outlook
• Complex local and international travel planning, group event planning
• Answering high pressure, multi-line phone systems
• Multiple applications for order entry and research, data entry
• Filing, organizing, quality assurance projects as required
• Strong customer service skills, including the ability to remain flexible, calm, professional at all times
• Ability to operate office equipment/technology including computers, printers, fax machines, scanners, postage machines and copiers
• Ability to make decisions and work independently
• Acquired Technical Writer Certificate !0/2009

Recruiting :
• Conferred with management to identify hiring requirements, job specifications, job duties, qualifications and skills, new employee orientation requirements
• Reviewed job descriptions and developed into internal/external job postings
• Consulted and provided guidance to managers and employees regarding interpretation of company hiring policies, practices, and procedures
• Maintained applicant flow logs and other employment related reports as required.
• Candidate sourcing, resume evaluation, candidate assessment and interviews




Employment History
Executive Admin/Tech Training Coordinator Lam Research -10/2007 – 01/2009
Training Partner database. Scheduled all customer and internal training. All billing, credit counts, all certificates, qualifications, month end tracking and reporting, class material rev listings, all online classes, student records – both updating and creating, class closing and recording. Reports as required and requested, class publications, outside teacher coordination, SAP invoicing, shipping, timecards, misc other duties as called on. Administrative specialist: Supported the training department, reporting to 7 managers and supported team of 36 teachers. duties included: billing, class setups, teacher support, class displays, tracking teacher evaluations, materials, food, badges, all phases of classes. Provide all admin support to include: calendars, supplies, all interphases with IT; facilities; outside orders; HR employee changes, shipping, all moves. Adhoc projects and duties as required.

Executive Admin Intel Corporation - 02/2007 – 09/2007 (contract position)
Supported VP’s of Capital Investments and several managers. Sept to October – Executive Admin to Director of Legal Patents: Duties in both positions: All calendars, travel plans, hotels, cars, driving directions, meetings, conference setups, presentations. Work extensively with outside firms. Responsible for expense reports, cell phones, Blackberries, laptops, on-site guests. Extensive support and interaction with Intel VP staff.
Recruiter Cisco Systems -09/2006 – 01/2007 (contract position)
Responsible for coordinating with hiring managers on staffing needs as well as made recommendations regarding candidates. Performed sourcing, screening and some interviewing of applicants for all levels of positions. Counter offers and travel / relocation work, follow ups, paperwork compliance and back ground checks. After a candidate is hired, laptops and Id’s were ordered. I set up laptops with Id’s and links and ship to new users in U.S. and Canada.
SAP Account Admin eBay -11/2005 – 08/2006 (contract position)
Responsible for entering new employee (U.S and International) user profiles in the SAP HR production systems. Perform data entry for changes following strict adherence to Corporate Business process and Legal guidelines. Run scheduled and Adhoc reports through SAP. Administered Tuition Reimbursements, including logging - tracking, approvals, individual guidance, payroll and accounts payable uploads.

PeopleSoft Account Admin Intel Corp -10/2004 – 11/2005 (contract position)
Responsible for creating and maintaining Permissions, Roles, logical access controls, approval processes, and user profiles in the PeopleSoft HR production and non-production systems. Continuous improvement of security administration processes with strong adherence to Intel Corporate Business process excellence and Legal guidelines. Delivered consultative support to business partners and HR customers. Reviewed, challenged and made decisions regarding appropriate security access for Restricted Secret Data and other highly confidential HR data.

Executive Admin Intel Corporation -04/2004 – 10/2004 (contract position)
Responsible for supporting two senior managers with multi time zone, dynamic calendaring as well as frequent international travel plans. Interacted with India and US government officials to help maintain strong relationships where needed. Worked independently with direct manager offsite 80% of time, while meeting deliverables through phone and mail contact. Performed standard administrative work such as faxing, filing, standard calendar, office supply ordering, and any needed office functions.

Quality Control Manager/Programmer Crystal Clean, Inc. -03/2002 – 01/2004
Responsible for all aspects of customer interface: Daily visits to customer sites, all customer issues, and the interface between the owner, production mgr., office mgr., and the customers. This was a small company and I was also responsible for bringing their office online. Programmed/supported all software, developed online apps/forms to streamline all previous hand written procedures. Responsible for all safety programs/classes.
February 2007 – current: Real Estate license

INTEL CORPORATION 1984 - 2001
1984 – 2001 Intel Marketing Specialist:
In this position I was responsible for 3rd party vendor interaction with the multiple layers of Intel software product programs.
• First point of contact for 3rd party press releases including writing, legal buy off, and final cuts.
• Responsible for coordination of Quarterly Product Updates.
• Coordinated between 3rd party software vendors and internal sales representatives for supported software platforms.

1998 – 2000 Intel Programmer/Analyst Web Design:
• Web design and Maintenance for internal Year 2000 teams.
• Complete control of content and design (this includes Unac access control)
• Utilization of multiple applications and tools. Front Page as primary Web tool.
• Used many Graphical tools for art and animation.

1984 – 2000 Intel System Support Specialist:
• Ease Application support which includes testing, hotline, office LAN distribution, data/application modifications, and all troubleshooting.
• Coordination of support/training of organizations.
• Communication of internal application products.
• CIS Help Centre: IBM Mainframe Help desk
• First Level support for users of Intel’s IBM (mf).
• Troubleshoot MF connectivity and usage issues including resource bottlenecks, MF emulation, and SNA Network issues.
• Coordinate with technicians, vendors as needed to resolve complex issues.

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