OBJECTIVE
Executive Administrative position focused on performing a variety of high-level projects in support of organizational and executive-level goals.
Summary of Qualifications
o Over 20 years progressive experience providing assistance to executive leaders including CEO, CFO, EVP, SVP, and VP
o Ability to anticipate the expectations and necessities of senior management and act accordingly without explicit requests
o Experienced in multi-tasking and working in a fast paced environment, balancing all with precision and on time delivering against firm deadlines
o Support Human Resources function by creating and maintaining research material
WORK EXPERIENCE
Pacific National Bank, 2004 - Present
Executive Assistant – San Francisco, CA
Provide executive-level administrative support to the President/CEO and the EVP of Retail Banking including collaborating with various levels of management to gather information pertaining to key issues, and communicating with external contacts to properly handle direction of business relations including scheduling meeting arrangements
o Liaison between all impacted departments and the CEO or EVP, to ensure proper communications and reporting practices
o Integral part of the monthly Board of Directors package - manage, compile, edit, generate, and finalize package
o Plan and coordinate multiple corporate luncheons, and develop presentations for related on-site and off-site meetings
o Organize the details of special events, travel arrangements, corporate agendas, itineraries, and maintain calendars for the CEO and the EVP
o Facilitate the accurate and timely writing, editing, and preparation of final copy documents from draft to distribution
o Process monthly expense reports reflecting all supporting documents
o Manage weekly attendance and annual vacation records of 10 departmental employees
o Oversee Reception staff of 2
o Active member of the Risk Management Committee, Business Continuity Management Committee, and the Safety Committee
Fremont Bank, 2004 (resigned to join CFO at Pacific National Bank)
Administrative Assistant – Hayward, CA
Responsible for full administrative support to the Chief Financial Officer including collaborating with various levels of management to gather information pertaining to key issues, and organizing details of meetings, agendas, travel arrangements, itineraries, expense reports
o Integral part of the monthly Board of Directors package
o Developed and maintained filing systems
o Maintained calendar for the CFO
o Prepared and organized special presentations for the Accounting Department
Irwin Home Equity, 2001 - 2004
Administrative Assistant – San Ramon, CA
Provided full administrative support to the Senior Vice President of Retail Lending and the Senior Vice President of Marketing and managed all administrative functions for special projects specific to each department, including preparing materials for special presentations
o Conducted research and provided assistance for special and on-going projects for the Marketing Department
o Organized details of meetings, agendas, travel arrangements, itineraries, and expense reports
o Created and maintained miscellaneous research materials for Human Resources
Bank of America, 1977 - 2001
Office Manager, 1998 –2001
East Bay Dealer Center, Fremont, CA
Responsible for full administrative support to the Vice President of the East Bay Dealer Center and acted as the Human Resource Liaison and coordinated administrative functions for special projects specific to each department
o Collaborated with various levels of management to gather information pertaining to key issues
o Created and maintained miscellaneous research materials for Human Resources
o Maintained employee files and the HR filing system
Administrative Assistant, 1977-1998
Provided administrative support to various executive-level managers in the areas of Corporate Banking, Training, and Marketing
o Coordinated projects and events exercising ability to improvise, improve procedures, and meet demanding deadlines
o Executed confidential materials in the form of memorandum, correspondence, and letters from drafts
o Liaison between all impacted departments to ensure proper communications and reporting practices
o Responded to inquiries received internally and externally by mail, which may have involved communicating with high-level management both verbally and in written form
o Managed travel arrangements and preparation of expense reports; ordered department supplies, and coordinated equipment repair
o Developed and maintained filing systems
o Received and greeted incoming visitors in a professional manner and directed them to the proper individual
EDUCATION
Ohlone College, Fremont, CA - Associate Arts Degree in Business
Newark Memorial High School, Newark, CA - Academic Diploma
SPECIALIZED SKILLS/TRAINING
Proficient Computer Skills
- Advanced Microsoft Office; (Word, Excel, PowerPoint, Outlook)
- Adobe Acrobat Professional/Reader
VOLUNTEER EXPERIENCE
Vitas Innovative Hospice Care
Participate in annual walks to support and raise funds for various Cancer Foundations, AIDS Foundation, and Lupus Foundation
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