ERIC HELSEL
Livermore, CA – Phone: (925) 518-6878
OPERATIONS MANAGER
Operations Manager with extensive experience in delivering complex technical products to an international marketplace within the manufacturing, computer hardware, consumer products, and energy. Excellent record in introducing new products under difficult production ramps, improving business processes within the supply chain, and driving significant improvements with positive financial and quality outcomes. Successful project and program work through proven leadership of people and teams. Entrepreneurial, quality driven, and results oriented.
PROFESSIONAL EXPERIENCE
Hewlett-Packard, Fremont, California 1997 – 2009
Increasingly challenging manufacturing management responsibilities across a broad range of business functions, including involvement on corporate level EHS&S and inventory improvement teams, and exceptional simplification of supply chain operations.
Operations Manager, (2003 – 2009)
Managed a staff of up to 100 employees with a yearly budget of $2.5 million, and inventory of near $70 million. Senior Staff member of the Plant Management Team, making strategic decisions and providing direction for the lean manufacturing and worldwide fulfillment of NonStop HP servers. The operation was ISO 2000, 14001, and 18001 certified.
♦ Fremont’s liaison with Puerto Rico and Singapore Operations, negotiating the IT, performance, and financial flow requirements for the successful new supply chain implementation, resulting in an annual cost savings of $10M.
♦ Program managed the yearlong effort at obtaining the difficult Voluntary Protection Program OSHA Star Certification for the Fremont Plant, the first HP plant with this certification, and the best certification score given by Cal-OSHA.
♦ Provided operations support to the cross functional NPI team that rolled out the first NonStop Server in 9 years, insuring the introduction of lean manufacturing processes, implementation of supplier owned inventory strategy, and the standardization of logistic and performance metrics. Best quality result of any NonStop product rollout.
♦ Led Corrective Action Teams that reduced mechanical defects at customer sites by 80%, and improved internal inspection failures by 95%.
♦ Developed direct reports to higher levels of job responsibilities and promotions, including managerial advancements.
Production Control and Warehouse Manager, (2002 – 2003)
Responsible for the production planning of RIP/WIP material from receiving dock through the board test operation. Balanced supplier owned inventory pulls with production demands. Coordinated all production and field purges. Managed the disposition of RMA material. Initiated the quarterly scrap package reviews.
♦ Improved monthly Field Service repair fill rate from 65% to a consistent 100%, while improving the repair cycle time from 30 days to less than 10 days, resulting in a reduction of 50% of required inventory.
♦ Led team to improve inventory accuracy of parts carousel from 80% to 100%, and our open stockroom inventory to over 99.7% for 5 straight years.
♦ Improved efficiency of receiving area to insure receipt of all material within 24 hours in spite of diminishing resources.
System Test and Integration Manager, (1997 – 2002)
Managed a staff of technicians, engineers, and shop floor personnel to build and integrate NonStop servers. Crucial interface with Engineering and Quality, improving internal processes and quality results.
♦ Drove test time reduction of NonStop server from 16 hours to 8 hours, and improved end of line defects by 73%.
♦ Created criteria and user acceptance testing for the transition from legacy MRP system to SAP.
♦ Recommended yearly capital budget for test equipment and fixtures.
Amdahl Corporation, Sunnyvale, California
Multi-Layer Board Build Operations Manager
Unit Test and System Integration Manager
System Test Engineer
♦ Managed clean room operations, ball grid array and surface mount board builds.
♦ Researched and led efforts to introduce "self-directed work teams", and Lean Manufacturing.
♦ Successfully led complex projects that delivered improved product quality and cost.
EDUCATION & TRAINING
MBA, San Jose State University, 95% completed, San Jose, CA
BS in Electrical Engineering, Fullerton State University, Fullerton, CA
BS in Biological Sciences, University of California at Irvine, Irvine, CA
Training: APICS - Detailed Scheduling and Planning, and Master Planning of Resources, Project/Program Management, Statistical Process Controls, and Just in Time (JIT) Implementation
OUTSIDE EXPERIENCES
President of School Board, and Chair of Finance Committee
Vice President of Livermore National Little League
- it's ok to contact this poster if you are a potential employer or other principal
- Principals only. Recruiters, please don't contact this job seeker.
- it's NOT ok to contact this poster with services or other commercial interests
