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Office Manager / Bookkeeper (walnut creek)
Date: 2009-11-05, 2:45PM PST


Wendy Kesseler

Clayton, CA 94517

Cell Phone: 925-565-2222

E-mail: wlkesseler@aol.com





Objective:

I am looking for a challenging, stimulating position, where my acquired expertise can be utilized to enhance an organization. A stable company with possible growth potential.





Strengths:

I am a professional motivated person that possesses outstanding managerial, organizational, communication skills and have a professional demeanor and the ability to manage confidential information with discretion. I have excellent computer accounting skills, exceptional interpersonal skills, quick learner who is dependable, enthusiastic, ambitious, can multi-task, juggling multiple responsibilities at one time efficiently, and a tremendous attention to detail. I can work in a team environment as well as work independently.




Experience:




01/08 – Present Brett Machining Concord, Ca



Office Manager / Bookkeeper



• Performed the projections for monthly profit / loss statements, cash flow, forecasting and budgeting. Accounts payable / receivable, quarterly sales & use tax returns, collections, client billing, bank reconciliation, month / year-end close, and purchasing


• Maintained corporate minutes. Developed, prepared and maintained company Injury, Illness and Prevention Manual. Prepare and Maintain ISO9001:2000 Quality Systems Prodcedure Manual.


• Human Resource Manager. Manage employee time tracking. Manage and administer Wells Fargo payroll, quarterly payroll taxes, new hire state forms, end of year state payroll reconciliation. Maintained company Employee Handbook.


• Responsible for purchasing and maintaining inventory. Freight in/out.


• Customer service support, client disputes and Vendor service and support..




11/05 - 8/2007 Aliquot Associates Inc. (Engineering Firm) Walnut Creek, CA



Office Manager



• Supervise, mentor and train administrative staff on organizational skills, technical skills, conflict resolution and goal setting. Oversee workload of support staff to insure deadlines are met. Develop various processes with administrative staff to maintain efficient high quality internal client service.

• Responsible for accounts payable / receivable, bank reconciliation, month/year-end close, prepare financial reports and statements, company budgets and forecasts, oversee client invoicing.

• Manage and administer payroll (ADP), quarterly payroll taxes, new hire state forms, end of year state payroll reconciliation.

• Administrator for Union employees.

• Administrator for company benefits; 401k, profit sharing, medical, dental and vision.

• Human Resource Manager for a staff of 32 with 2 Principals. Maintains Corporate Minutes, develops, recommends, and implements personnel policies and procedures; prepares and maintains company handbook; manage employee time tracking, evaluations for personnel, define and improve processes for new hire/terminating of personnel, performs benefits administration to include claims resolution, change reporting, and effectiveness. Liaison with supervisors and managers regarding personnel issues guidance on disciplinary actions, conflict resolution. Conducts recruitment effort for all personnel, writes and places advertisements; new employee orientations; employee relations counseling; and exit interviews. Coordinates all office social events.



10/03 – 03/05 Diablo Funding Group, Inc. San Ramon, CA



Accounts Payable Manager / Office Administration (Corporate offices)



• Responsible for all of the accounts payable for 52 branches, $1.9 million annually. Sourcing, negotiations, management and contract establishment for all Vendors (approx. 159 vendors) Cost analysis and savings projects resulting in a savings of 38% of annual spend.

• Administrative duties (phones, in / out correspondence, filing, coding, data entry).

• Backfill multiple positions during vacation / sick leave (processing bonuses, commissions, retros, appraisals). Support and liaison for 52 Branch Managers- office infrastructure, cost analysis, vendor contracts.



05/01- 10/03 Automated ATM Solutions, Inc Concord, CA



Office Manager (Company relocated out of State)



• Accounts payable / receivable, payroll, quarterly sales & use tax returns, collections. Reduced operating cost by 21% annually.

• ATM cash projections, ordering and monitoring cash. Importing and posting of data files.

• Maintained inventory, freight in/out, client disputes and client/distributor support.

• Implemented marketing strategies that increased earnings by 32% annually.



06/95 – 05/01 Stens Corporation Oakland, CA




Operations Manager / Program Administrator. (Company moved out of State)

Operations Manager:



• Performed the projections for monthly profit / loss statements, cash flow, forecasting and budgeting.

• Accounts payable/receivable, collections, and quarterly state sales tax returns.

• Responsible for purchasing and maintaining inventory.

• Supervised the activities of the administrative / accounting support staff.

• Collected over $300,000.00 in delinquencies going back as far as 4 years in age.

• Developed the advertising, insertions of ads, brochures, proofreading and pricing.



Program Administrator:



• Management and coordination of the companies Biofeedback Certificate Program Seminars.

• Responsible for the activities surrounding locating conference center, hotel scheduling, and travel arrangements.

• Managed the liaison functions, acted as the liaisons for Participants, Program Directors and Guest Instructors. Performed inside / outside sales and support.



07/94 – 06/95 Continental Savings of America San Francisco, CA (Company taken over by Receivership)



Foreclosure Technician / Administrative Assistant



• Responsible for all foreclosure activities affecting Continental’s and Investor Real Estate owned properties. Judicial Foreclosure and Receiverships.

• Assisted Continental’s attorneys in resolving all legal issues involving borrowers in foreclosures and bankruptcy status.

• Provided monthly reporting on delinquency figures for the Investor owned loans directly to the Investor.

• Performed all administrative functions for the Vice President / Director of Corporate Real Estate services, including all correspondence, typing phones and supportive duties.



07/90- 07/94 American Revenue Management Oakland, CA



Administrative Assistant / Collection Technician Manager



• Provided technical support for six collectors.

• Assisted in-hour attorney with bankruptcy cases and legal suits.

• Responsible for training all clerical and collection personnel.

• Typed correspondence and updated clients regarding account status.

• Handled all phones, clerical duties, incoming / outgoing correspondence.

• Responsible for all accounts payable and receivable.

• Effectively collected on a 1.2 million dollar portfolio.



01/84- 05/90 Robert Gorman, Inc. (Manufacturing firm) Oakland, CA



Office Manager / Bookkeeper



Supervised all office operations and personnel. Responsible for accounts payable / receivables and collections. Performed all inventory control, purchasing of equipment, parts and supplies. Performed all administrative / clerical functions, phones, filing, and typing, incoming / outgoing correspondence. Performed inside and outside sales.



Education

• Cal State Hayward Hayward, CA



• Legal Assistant Program Harcourt Direct Concord, CA



• Business Management Degree 12/2009







Technical & Clerical Skills:




Wells Fargo Payroll, ADP Payroll, Paychecks Payroll, 10-Key by touch, excellent communication & correspondence skills, type 75+, QuickBooks Enterprise/ 2009, JobBOSS, Microsoft Word, Excel, Access (database design and configuration), Act 6.0, Outlook, PowerPoint, Front Page, Lotus Notes 8, Goldmine 5.0, SBT Pro Series, CUBS, Adobe, SMART-ALX, Experian Communication, ATM Manager Pro, Abacus Legal Software, and MAS90.





References available upon request



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