POSITION: Workflow Coordinator - Part-time (Monday, Wednesday, Friday)
DEPARTMENT: Production
SUMMARY: The primary purpose of this position is to edit written reports submitted by the investigative staff and duplicate videotape evidence obtained during a possible fraudulent disability, liability and Workers Compensation claims on behalf of Workers Compensation, disability, liability, insurance companies, government entities, defense attorneys and third party administrators (TPAs). Furthermore maintain the work flow of evidence through the office, enter data, and update sensitive information on a daily basis.
SPECIFIC DUTIES AND RESPONSIBILITIES:
Enter new cases and update current ones
Answer phones and voicemail system
Respond to new case referrals
Track and maintain case inventory
Coordinate and manage shipping of product
Create written communication with clients
Review reports for spelling and grammar mistakes
Operate surveillance video duplication equipment with efficiency
Technical report writing
Handle and secure evidence
Work under a deadline and multi-task
Maintain workflow through the office
MINIMUM QUALIFICATIONS:
This position requires a high school diploma or equivalent. Preferably, a 2-4 year college degree in criminal justice, business administration, or related field
Must be able to type 40+ words per minute
Ability to read, analyze, and interpret complex documents
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to maintain confidentiality of information
Work in a team environment with inside and outside staff members
Communicate effectively with all clients
DEMONSTRATED COMPETENCIES:
Communicate both orally and written
Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities.
Organizing - Can marshal resources (time, situation,) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and cases in a useful manner.
Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product or technical knowledge.
PHYSICAL DEMANDS:
Employees may occasionally experience the following physical demands for extended periods of time:
Sitting for extended periods
Keyboarding
Viewing computer monitor
Lifting up to 25 lbs.
Please apply at https://www.digistream.com/employment.php?expandable=3&pid=wfc. NO PHONE CALLS PLEASE.
- Compensation: DOE
- This is a part-time job.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
