Program Manager
Location: San Luis Obispo
Company Information
LEVEL Studios is an independent digital agency that amplifies global brands by innovating across desktop, web and mobile environments. Founded in 1995 as Web Associates, the agency now operates three California studios specializing in user experience, digital media and application development.
The LEVEL mission is to earn the trust of our respected client base through digital strategies build on business innovation, market performance and social relevance. We believe in our clients, and they deserve to believe in the character of their agency.
Position Summary
Program Managers are responsible for the overall business management of projects from start to finish. Program Managers play the dual role of client advocate and LEVEL team advocate. They must ensure high quality work is delivered on time and on budget, create a supportive and efficient production environment. They also must maintain and build on client relationships before, during, and after projects.
Program Managers manage multiple projects from inception through completion and are primarily responsible for managing client expectations and ensuring that delivery meets expectations. Lastly, Program Managers are expected to make a contribution in the defining and refining of the Project Management disciplines methods and processes.
Responsibilities
Manage multiple medium to large sized clients
Work with Business Development to manage smooth project initiations.
Negotiate contracts, scoping deliverables, writing statements of work (SOWs)
Accountable for successful project delivery (on time within budget)
Responsible for ensuring the team knows and understands the project vision
Collaborate with Resource Manager and discipline leads on resource planning and allocation across projects.
Responsible for upholding standards and best practices methods
Has a stronger ability to mitigate risk on projects
Responsible for relationships with clients project team
Manages internal team
Leads and mentors other Project Managers
Requirements
8+ years program management experience
At least 2 years agency experience
Candidates are expected to demonstrate experience managing multiple complex, multi-location and multi-discipline projects
Excellent understanding of product design, software or digital development, and brand strategy
Experience in account management and business development practices
Bachelor Degree, but MBA preferred
Strong understanding of MS Project
Strong client-facing skills
To Apply, Follow the link!
http://level-studios.mycompas.com/levelstudios/level_careers.aspx?ID=MS7489981027
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
