This position will work under the direction of a Project Manger to assist in all aspects of deploying Silver Spring Networks (SSN) hardware. Employee must have the ability to work independently to perform radio frequency range and coverage testing, and GPS data gathering for pole and endpoint locations. This employee will also be responsible for performing system diagnostics to identify and resolve SSN network problems and assist in training and quality assurance in the installation of meter and network equipment. This position is based in Redwood City but will cover the Northern California region.
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MAJOR AREAS OF ACCOUNTABILITY
1. Perform field site surveys prior to project deployment to assess best gateway and relay placement.
2. Interfaces with customer and contractor installation teams during the installation phase. Work with and support outside contractors and customer installers to ensure project deployment timeliness and quality.
3. Assist in training installers for meter end-point devices, network relays, gateways and related SSN software.
4. Assist as needed in all aspects of field deployment.
5. Document and communicate all project issues, potential solutions and recommended actions to Project Manager.
6. Must be knowledgeable of project scope, contract requirements, customer union contracts (if applicable) and required training programs.
7. Identify and recommend improvements to Operating standards, policies, procedures and equipment related to SSN projects to increase efficiency, improve consistency of operating standards, decrease operating costs and improve overall customer satisfaction.
8. Participate in industry related training programs and other self-improvement programs each year.
9. Prepare yearly performance goals.
QUALIFICATIONS
Demonstrated analytical, organizational and problem solving skills.
Ability to travel as much as 80% of the time
Technical training and knowledge of radio frequency test equipment used in planning and installing radio network equipment
Ability to organize, prioritize and manage multiple tasks.
Experience and knowledge of gas, water and electric utility meter reading and related technologies is desirable.
Must possess excellent written and verbal communication skills.
Experience in personal computer operations and use of mapping tools, word processing, project management and spreadsheet systems.
Possess a valid drivers license.
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- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
