The Berkeley Albany YMCA is looking for a part time Desktop Support Analyst. This position offer’s the benefit of free Bay Area YMCA membership. Hourly compensation is $16-18 an hour DOE.
The ideal candidate must have strong customer service skills. This position will interface with YMCA staff at all levels.
• Patience and ability to speak to non-technical users with clear explanations is a must!
• Comfortable working in a diverse environment.
• A desire to work in a mission-based non-profit organization.
• Strong skills in multi-tasking, working in groups, as well as starting and completing tasks independently.
EXPERIENCE
1. Exceptional troubleshooting/problem solving skills with a can do attitude.
2. A minimum of 3 years work experience with PC, laptop, and server hardware.
3. Experience with configuration imaging software is preferred.
4. Strong work experience with Windows XP, Microsoft Office 2003 (including the Outlook client). Must be proficient in both using and supporting these products.
5. A minimum of 3 years of supporting network services including data backups/restores, antivirus, antispyware, wireless network connectivity, remote access, Terminal Server/Citrix, UPS, and print servers and printer queues.
The Berkeley-Albany YMCA is a non-profit corporation with over 100 years of experience in delivering quality adult and youth activities that integrate spirit, mind, and body. Our primary focus is to offer safe and affordable programs that build strong kids, strong families, and strong communities including child care programs and modern state of the art fitness centers in our community. At the YMCA, we believe there are four character values (Respect, Responsibility, Caring, and Honesty) which create the foundation for spiritual, mental and physical growth.
The Berkeley-Albany Association is comprised of four branches with 500 employees serving over 10,000 members in two diverse cities. We take pride in serving our members with excellence.
Come join a fantastic non-profit organization serving the Berkeley Community since 1903. Visit our web-site at www.baymca.org.
Submit resume and cover letter explaining why we should hire you to: itjobs@baymca.org
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
