Sendmail, Inc. is a global provider of email security infrastructure for large enterprises that depend on email to run their business. The company delivers a complete platform for protecting and controlling email from the gateway to the mailbox. More than half the world's largest enterprises rely on Sendmail products to manage and protect their email networks.

Sendmail is headquartered in Emeryville, CA, with offices and distributors in Europe, Asia Pacific and North America.

Job Description

Our technical services group helps Sendmail prospects and customers plan for, install, configure, and operate our products on their networks. Our customers run some of the biggest networks around, and our technical services group helps to keep them up and running. We are recruiting a systems engineer. The systems engineer works closely with the sales team to manage the technical strategy of the sales cycle in order to achieve revenue goals within the assigned territory. The position is a front-line customer contact role requiring the highest levels of technical capabilities, sales savvy and people skills.

Principal Duties and Responsibilities

Effective delivery of Sendmail's value proposition to prospects via technical presentations, product demonstrations in written or verbal communications
Respond to prospects' technical needs and objections in a timely manner
Manage evaluations and proof-of-concept engagements, including all technical tasks such as requirements gathering, setting objective evaluation goals, pre-installation preparation, product installation and support
Design software solutions for sales prospects using real world messaging and security best practice experience
Configure Sendmail products and help accounts with on-site architectural reviews and network planning and design sessions, to be sure that their systems will work properly
Prepare and facilitate approval of statements-of-work for service engagements
Communicate product feedback to Product Marketing

Requirements

Minimum four years experience in a systems administration position with demonstrated troubleshooting skills specifically how to configure Sendmail MTA (opensource or commercial)
Strong technical ability in UNIX system and network administration on multiple platforms e.g. Linux, Sun/Solaris, BSD, etc.
Solid understanding of networking, Internet and electronic mail concepts and solutions including mail addressing, delivery systems, Directories (AD, Open LDAP), configuration design, maintenance, administration and security
Demonstrated comfort working directly with customers in the sales and account management process

Additional Experience

Self-starter, customer focused, team player BA/BS degree in Computer Science/Electrical Engineering or the equivalent in work experience.
Creative and resourceful
Excellent verbal and written communication skills, and the ability independently represent the company to customers.


If you meet the POSTED qualifications, please apply via our website:

http://sendmail.com/sm/company/careers/systems_engineer/

We WILL NOT accept resumes that are not submitted through our website careers page.

Sendmail, Inc. offers a comprehensive benefit package including medical, dental, vision, life insurance, short- and long-term disability, Flexible Spending Accounts, and 401(k) retirement program. We also have a generous time-off plan including vacation, personal days and holidays.

Sendmail is an Equal Opportunity/Affirmative Action employer.

RELOCATION EXPENSES NOT PROVIDED

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• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.