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Sr. Systems Administrator for cloud computing company (SOMA / south beach)
Date: 2009-11-05, 4:19PM PST
Reply to: see below


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Sr. Systems Administrator for high tech company
Location: San Francisco / SOMA

Our Company
Founded in 2001 by industry veterans, ServePath is a privately held company with extensive expertise and experience in web hosting infrastructure. GoGrid is the cloud hosting division of ServePath and is the first mutli-tier, cloud computing platform that allows you to manage your cloud hosting infrastructure completely on demand through a web interface. We are based in San Francisco where we operate our own data center and is close to various public transportation facilities.

We offer a comprehensive benefits package including medical, dental, vision, Health and Dependent Care Flexible Spending Accounts, alternative medicine program and commuter benefits. ServePath also offers two styles of 401(k) plans with company matching, $10 gym memberships at Crunch Fitness downstairs from our office, employee referral bonuses & recognition programs, auto and pet insurance, game room, Friday lunches, free soda and fruit, 15 PTO days and 10 company holidays.

Position Description
The Sr. Systems Administrator, Production Systems supports ServePath’s customer-facing production systems and is a member of a team that operates a high-uptime 200+ node heterogeneous server farm and operational support to the virtualization operations group in support of the fast growing GoGrid cloud infrastructure service. This individual will also play a key role in the technical leadership and mentoring of a small team of System Administrators.

The ideal candidate has at least 5 years of direct hands-on experience operating a highly available heterogeneous server farm and production systems, and a minimum of 2 years experience acting in a team lead role driving technical innovation and automation in a systems operations group. This individual should have the technical depth and breadth to understand project details while maintaining an ability to think strategically to make decisions to meet company objectives. Rotating pager duty required as well as night/weekend work as required by a small, fast growing company.



We will be looking for a candidate with the following specific technical strengths and experience:

• Linux systems operations architecture and setup
• Virtualization technologies, Xen preferred
• Deep uderstanding of low level server, Linux, and RAID architectures
• Systems security
• Systems monitoring and alerting strategies and implementation
• Scripting and automation
• Project management
Job Duties

• Oversee the operation of the GoGrid node farm and the servers that support my.gogrid.com
• Continually improve on security and patch management process for our production systems
• Backup restore and disaster recovery strategies and implementation
• Review and continually improve on systems monitoring and alerting of all critical systems components
• Change management, rigorous adherence to change control procedures
• Plan and coordinate systems maintenances with multiple internal groups to ensure minimal impact to internal and external customers
• Write/review operational documentation and troubleshooting guidelines
• Work closely with the internal Technical Support organization to ensure there is a quick turn around on escalated support tickets and that communication and process channels between Support and Systems are open and smooth.
• Collaborate with internal Software Engineering, Networking, and Product Management groups on new product offerings and enhancements to existing products.
• Maintain, Prioritize, and justify list of projects
• Help define scope, customer impacts, back out plans
• Ensure notification of stakeholders
• Plan maintenance with stakeholders
• Track purchases to the budget
• Coordinate Admin processes (SAS70, etc)
Required Qualifications
• Minimum 5 years administrating production Linux and Windows systems in a 24x7 environment. Heavy emphasis on Linux
• At least 2 years in a technical or team lead role
• Experience with large scale SAN and NAS systems
• Significant experience with systems hardware, with a emphasis on RAID setup, administration, and troubleshooting
• Solid understanding of common security principles
• Practical experience implementing security policies around user access, systems security, and intrusion detection
• Experience with hypervisors in a production environment, preferably Xen
• Experience managing an on-call rotation schedule
• Significant experience in script development using Python, PERL, or shell
• Familiar with administering mySQL and MS-SQL databases
• Experience with Cisco Catalyst and IOS
• Ability to prioritize workload and shift attention among changing priorities
• Excellent organizational skills and attention to detail
• Ability to function under pressure in a highly dynamic environment
• College degree with an emphasis on technology, or equivalent
• No travel required
Desired Qualifications
• Proficiency with the Xen API
• Expert knowledge of Linux kernel internals
Click here to apply.


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