TheatreWorks seeks a Full-Time, Temporary Tessitura Application Specialist to assist in the maintenance and configuration of Tessitura Ticketing/Fundraising software, training and support of staff users, and ongoing development of website integration features. This position will extend at least through December 31st, 2009 and may continue longer. Ideal skills include familiarity with Tessitura, T-SQL database language, Infomaker report writing software, ability to self-train.
TheatreWorks is a $7-million professional company, specializing in new plays and musicals and regional premieres a valued asset and contributor to a vibrant, diverse community. But before and after it is anything else, TheatreWorks is a group of people working together to create and advance the art they love: the art of the theatre. We do what we love and we love what we do, and we cant imagine doing anything else.
Responsibilities for this position include but are not limited to:
Monitor and ensure integrity of donor and patron information in Tessitura database
Generate reports, lists, and data extractions
Train users as needed
Review and update the security structure for the Tessitura database. Ensure assignment of correct security rights
Assist in the implementation of fundraising and ticketing setup in Tessitura, including configuration of campaigns, appeals, sources, venues maps, performances, price maps, price types, etc.
Monitor webmaster email address, forwarding requests from web users to the appropriate personnel
Assist Art Director and other staff in use of website content management system software
Test web/database integration functionality currently under development
Test custom reports and gather requirements for custom reporting from TheatreWorks staff
Provide support to the Finance Department for reconciliation of financial reports from Tessitura
Lead meetings of the TheatreWorks Tessitura users group
Create documentation for Tessitura and related applications detailing TheatreWorks-specific systems, policies, and procedures
Adhere to TheatreWorks policies as listed in Employee Handbook
Other duties as assigned: This position is a team member of the TheatreWorks staff. All staff members support TheatreWorks at large. All personnel participate, as needed and within regularly scheduled work hours, in TheatreWorks functions, on site and off.
The ideal candidate will have the following qualifications:
Experience working with Tessitura and familiarity with database administration
Knowledge of T-SQL database language
Knowledge of Infomaker report writing software
Ability to self-train using manuals, knowledgebase, and other documentation
Track-record of detail-oriented, efficient work
A willingness to collaborate and to work well with others
Strong organizational skills with the ability to track multiple, simultaneous projects
To apply, send cover letter, resume, and references via email to Kirk Mortensen, Database Administrator, at kirk@theatreworks.org.
- Compensation: Hourly, commensurate with experience.
- This is a contract job.
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
